Please stay alert
Dear nextbiker*innen,
currently there is a worrying trend of vandalism on our bikes in Cologne. Within a few days we had to reduce our operating area already strongly.
Unfortunately we had to realize that this destructiveness can already be observed in other systems as well. Therefore we would like to inform and sensitize you:
Should you observe vandalism on our bikes, please contact the police immediately. This is not a trivial offense and the police are obliged to intervene as soon as they become aware of it.
Should you discover defective bikes, please report them to us at lostandfound@nextbike.com, indicating the location and the bike number, if possible also with a photo.
Thank you very much and best regards,
your nextbike team
About us
nextbike by TIER is the European market leader in bike sharing and stands for a multimodal and socially fair transport transformation. In over 300 locations in more than 20 countries, nextbike by TIER has established bike sharing as an elementary component of livable cities and regions. Integrated into public transport, the company offers millions of users the ideal means of transport for their daily needs with pedal bikes, e-bikes and cargo bikes. nextbike by TIER is a brand of TIER Mobility SE, the world's leading shared micro-mobility provider.
Contact
nextbike by TIER
Erich-Zeigner-Allee 69-73
04229 Leipzig
Service: +49 (0) 30 69205046
E-Mail: kundenservice@nextbike.de
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