Please update your credit card details
Dear customer,
We are going to change our payment service provider for credit card payments in order to improve our service quality.
If you are paying currently via credit card, we kindly ask you to re-enter your payment details within your nextbike account. Afterwards, you can continue using our service as usual.
Please update your payment details as described below:
nextbike app (Android or iOS): Open the menu and go to «Account Settings > Payment» OR on our website: after you’ve logged in go to «Payment» within the menu.
If you need any help, please do not hesitate to contact us at kundenservice@nextbike.de or 49 (0) 30 69205046. Thank you for your help.
Have a great day and a nice ride! Your nextbike team
About us
nextbike is European market leader in bike sharing. We like to share and thus mobilise millions of people in a sustainable way. As micro mobility pioneers, we have been developing smart bike sharing schemes since 2004. Currently, we have established bike sharing as an elementary component of urban mobility in over 300 cities worldwide.
Contact
nextbike GmbH
Erich-Zeigner-Allee 69-73
04229 Leipzig
Service: +49 (0) 30 69205046
E-Mail: kundenservice@nextbike.de
Copyright 2022 nextbike GmbH