18.05.2022
Information about technical malfunction
(see English below) Liebe Kund*innen, aufgrund eines technischen Problems wurden einige Konten vorübergehend deaktiviert. Wir sind dabei, das Problem zu beheben. Durch die Aktualisierung der Account-Einstellungen kann das Konto ebenfalls wieder reaktiviert werden. Wir entschuldigen uns für alle Unannehmlichkeiten. Dear customers, due to a technical problem, some accounts have been temporarily deactivated. We are in the process of fixing the problem. By updating the a...
16.05.2022
Please update your credit card details
Dear customer, We are going to change our payment service provider for credit card payments in order to improve our service quality. If you are paying currently via credit card, we kindly ask you to re-enter your payment details within your nextbike account. Afterwards, you can continue using our service as usual. Please update your payment details as described below: nextbike app (Android or iOS): Open the menu and go to «Account Settings > Payment» OR...
15.04.2022
The streets are yours!
Finally, finally it's getting warmer outside again! For all those who prefer to leave the bike in winter, now is the time to get back on it, because... ... the streets are yours! Remember when you were a kid and you used to ride around the block with your friends? You were free and independent and that was an incredible feeling! Wasn't it? Let's revive that feeling together and take back the space we need! Grab a nextbike and let the spring-like wind (hatchy!) blow...
25.03.2022
Please stay alert
Dear nextbiker*innen, currently there is a worrying trend of vandalism on our bikes in Cologne. Within a few days we had to reduce our operating area already strongly. Unfortunately we had to realize that this destructiveness can already be observed in other systems as well. Therefore we would like to inform and sensitize you: Should you observe vandalism on our bikes, please contact the police immediately. This is not a trivial offense and the police are obliged to in...
10.03.2022
Change in annual subscription conditions
We would like to inform you that annual sunscriptions of German nextbike systems will no longer be automatically extended by another year in the future. This is our reaction to the amendment of Art. 1 No. 2 of the Fair Consumer Contracts Act of August 10, 2021, according to which a tacit contract extension is only possible to a limited extent. The changes apply to all current as well as newly booked annual subscriptions for German nextbike systems. You can view and change tariffs...
28.02.2022
We're better together
We're better together! Together with TIER, we are working towards the same mission and want to change mobility sustainably. Our goal is to make cities more liveable and to mobilize more people in an emission-free and flexible way. For anyone who wants to take a test ride with a TIER, we have the perfect offer for new TIER customers among you. Riding a TIER is super easy and a lot of fun. You've never taken a TIER before? Then take the opportunity! Ge...
26.11.2021
Take your chance in our last Xmas raffle
We sweeten the pre-Christmas period with great prizes. Next weekend you have again the opportunity to win great prizes! 4th ADVENT We give away a MacBook Pro from Back Market worth 3,600 € as well as three nextbike annual rates among all users rented a nextbike between 17.12.21 and 20.12.21 for at least 15-minute*. To take part, simply leave your email address, which you also use in your nextbike account, on our landing page. The Raffle will run from 12/17/2...
01.10.2021
Information about bike return
Dear wupsiRad users, We have noticed that our standard bikes are increasingly being returned incorrectly to e-bike stations. Please make sure that you return our standard bikes on the free areas of the e-bike stations and do not push them into the charging stations. The charging stations are intended exclusively for e-bikes, otherwise they will be damaged. In the map of our app you can always check where you can return which bikes. Have fun cycling! Your wupsiRad team
30.08.2021
Do you know the bike type filter?
Did you know? If you can rent different types of bikes in your city - for example normal bikes as well as cargo bikes - you can search for the desired bike type using the filter icon at the edge of the map. The icon only appears if the map section shows a system with different bike types.
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05.07.2021
nextbike and Aktion Baum
Being passionate cyclists, naturally, we love spending time outdoors. Fresh air and discovering nature in an active way are just two reasons that make us take the bicycle. But these are the crucial ones when it comes to our cooperation with Aktion Baum. For every monthly tariff, we donate 1 EUR to the non-profit organization to finance the planting of two seedlings in a German forest. Because nextbike thinks global, but acts local - and environmental protection should start at your own doorstep....
01.07.2021
Tariff change wupsiRad
Dear wupsiRad riders, From the beginning on we have been offering our service at low and so far unchanged prices. But we too must adapt to market changes and the associated price and wage increases. Thus from July 1st 2021 new conditions will apply. All changes at a glance: Basic rate The majority of all rentals takes less than 15 minutes. Therefore we adjust the billing cycle. From July 1st onwards, rentals at the basic rate will be charged at 15-minute intervals. ...
30.06.2021
New payment method
Now new in our app! Simply select, click and you're done. Simply add "Carrier Billing" as a new payment method in your account settings and safe €5 cashback. The amount for a rental or a tariff booking will be offset against your next mobile phone bill. Please note that it can take up to 48 hours before the cashback is visible in your customer account. Have fun cycling! Conditions for participation: As a mobile phone customer with a Telekom, o2 or Vodafone fixed-term contra...
21.06.2021
Off to the open-air pool with wupsiRad
Off to the open-air swimming pool after work - an undertaking that is frequently accompanied by an eternal search for a parking space on sweltering asphalt and parked-up roadsides. But the alternative is already available at the wupsiRad station near you! Over the outdoor pool season, we have set up a temporary station at the Wiembachtal outdoor pool together with the wupsi.Get through the hot season safely!
13.04.2021
New wupsiRad station
A few months after the opening of Covestro's new corporate headquarters on the B8, wupsiRad bikes can now also be rented and returned at the new 'Covestro Zentrale' station. The station was officially opened last week by Lord Mayor Uwe Richrath, Dr. Daniel Koch, NRW Site Manager of Covestro, and wupsi Managing Director Marc Kretkowski.
09.02.2021
There's no such thing as bad weather
Are you one of the intrepid ones who continue to ride our bikes despite the masses of snow? Chapeau! But please ride carefully and check the bikes before you get on it. The lock may be frozen due to the weather conditions, so even the best service won't help. We're looking forward to hearing your #Flockdown stories.
20.11.2020
Add you email address to your account
Help us to improve our communication and leave your email address in your customer account. This way we can reach you easily at any time, without having to ring you out of an important meeting or wait for the mail. Don't worry, you will only receive emails from us if we need to reach you because of a problem. Have you subscribed to our newsletter yet? Keep yourself informed about nextbike, current campains and interesting news from the world of cycling. After you have completed your email ad...
17.08.2020
Now new: MOBIbike in Dresden
Today, together with Dresdner Verkehrsbetriebe AG (DVB), we are launching the new bike sharing system for Dresden under the name MOBIbike. 1000 smartbikes of the latest generation will then be available around the clock. The rental bikes can now be rented at 14 MOBIpoints. They are supplemented by areas where flexible return is possible. All sz-bike customers are automatically transferred to the new system. DVB subscription customers have the first 30 minutes of each ride free of charge and...
14.08.2020
wupsiRad station at summer garden
For the first time this year, the summer garden will be opened on the Schusterinsel from August 12-23. Visitors have the opportunity to ride the wupsiRad to the summer garden. A temporary virtual station will be set up in the entrance area.
10.07.2020
Mobile in the Bergisches Land
The Bergische e-Bike is here! As the very first e-bike sharing system it connects communities of a complete district - the Rheinisch-Bergische Land - with each other. The rental stations at the railway stations in Rösrath and Leichlingen were opened yesterday. In the next few weeks, stations in Bergisch Gladbach, Burscheid, Kürten, Odenthal, Overath and Wermelskirchen will follow.After we, together with RVK, made the Rhine-Sieg district on the left bank of the Rhine and the community of Weilersw...
02.07.2020
Info on the reduction of value added tax
For the next half year the value added tax is reduced by 3%. A good idea, but it involves a lot of technical and bureaucratic effort. We give you all a voucher for a 30-minute free ride instead of passing on pennies to you. Simply redeem the code 445344 in your customer account. The voucher will automatically be activated the next time you rent a bike. The voucher will also be added to existing free minutes.The voucher is valid until 31.12.2020 in all German cities except Usedom, Munich, Bre...
19.06.2020
Receive our newsletter and get 50% off the monthly rate
Subscribe now for our newsletter and receive 50% off the monthly rate in our next mailing. We will also provide you with fresh Nextbike news.How it works: Open your account settings via app Go to your profile Add your e-mail address and activate the newsletter hook at the bottom of the page Confirm the registration by clicking on the verification link in your e-mail inbox Done!
11.05.2020
Nextbike launches in Bielefeld
If Bielefeld exists, then from now on only with us! Since last weekend you can also rent our bikes there under the local name flowBie Siggi. Get all information about the system on nextbike.de/bielefeld.
06.05.2020
Improved feedback options
We have improved our feedback function in the nextbike app! Now it's even easier to report defective bikes or problems with your rental. Just select the broken bike component or one of your rentals and provide additional details if necessary. You can access the support options via the corresponding menu item or by clicking on one of your rentals.
17.04.2020
Subscribe to our newsletter
Subscribe to our newsletter and never miss any promotions, system news or personal cycling statistics. Enter your e-mail address in your customer account and register for the newsletter via Account settings -> Profile.
02.04.2020
Lock does not open?
You want to rent a bike, the frame lock does not open and reopening via the app does not help either? Don't panic. Our system detects that the lock is still closed and automatically cancels the rental after three minutes. No charges apply.Check this in your app afterwards.
01.04.2020
Rent wupsiRad for free
Together with the city of Leverkusen and Wupsi, we have decided to offer our service in Leverkusen free of charge for 30 minutes per rental from today on until presumably 30th April. The return regulations at stations will continue to apply. The possibility of transmission of the coronavirus via surfaces is estimated to be very low. Nevertheless, contact-intensive surfaces on our bikes are currently being cleaned with particular care by our service teams. In addition, all nextbike users should...
26.03.2020
Big thanks to our service teams
At this point we would like to express our sincere thanks to our service teams. In all German cities they are still on the road for you every day to maintain a public environmentally friendly basic mobility. In addition to regular maintenance, they are currently paying special attention to cleaning contact-intensive bike parts such as handlebars or saddle clamps.Although the risk of infection via surfaces is considered relatively low, we'd ask you to follow the well-known hygiene recommendatio...
16.03.2020
Operation runs normally!
For the time being our rental service runs on a regular basis in all German cities. Current information about the state of affairs can be found here in the news section.Stay healthy and all the best!
03.02.2020
Get the nextbike Playlist
You love singing while cycling and need new input? Get the nextbike playlist on Spotify or Deezer. We collected some songs for you that address our most favourite means of transport. So check it out!
19.11.2019
Where to find your transaction history
You want to know if charges have already been beditted or refunds have already been made or you want to download your invoices? Log in to your customer account via www.nextbike.de. Under ->Account status you can see all transactions at a glance.
06.11.2019
Avert a fee for improperly returned bikes
You have received 20 € fee for an improper return outside the flexzone or away from stations? Not everything is lost yet and you can still avert the fee. What do you have to do?Go back to the bike and rent it again. Don't do this remotely as the lock will open automatically for some bike types. The old rental will simply continue and the improper return fee will be deleted. return the bike properly now. Also good to know: successive rentals of the same bike by the same customer are merged to...
22.10.2019
3 new cities for nextbike Slovenia
In Slovenia you can now rent our bikes in three more cities, now a total of seven. Welcome to the family Štore, Zreče and Slovenske Konjice.All nextbike countries and cities can be found at nextbike locations.
17.10.2019
Station Graf-Galen-Platz moved today
Dear wupsiRad customers, since today the station 5671 is no longer at Graf-Galen-Platz, but has been permanently moved to the Geschwister-Scholl-Straße. Please leave your bikes here from now on and don't use the old location anymore.
16.10.2019
Station Graf-Galen-Platz moved
Dear wupsiRad customers, the station 5671 - Graf-Galen-Platz will soon be moved permanently. The new location will then be located approx. 400 metres north on Geschwister-Scholl-Straße in a more favourable location. We will inform you as soon as the station has been moved.
11.09.2019
Pay with Paypal and secure your 5€ driving credit!
Pay now your nextbike rides comfortably with PayPal and you will get a credit of 5€. Just klick here and follow the instructions: Prerequisite is that you have deposited Paypal as a means of payment with us. In the customer account you can do this very easily in the Account settings under Change "Payment type".
11.09.2019
After the summer is before the summer
You can't let go of the summer yet or can't wait for the next one? Anticipation makes it easier. Be inspired on EuroVelo by numerous long-distance cycle paths throughout Europe and already plan your tour for next summer.
26.08.2019
Note on damage claims
Please do not park or return our bikes directly next to parked cars! When parking the bikes, make sure that they do not obstruct anyone and cannot damage anything. If an inconveniently parked bike falls over and damages e.g. a parked car, nextbike might be obliged to communicate the customer data of the last user to clarify the facts. For more details please refer to our Data protection leaflet.
20.08.2019
Activate Push Notifications
Activate Push Notivications for your nextbike app in order to receive current information on your rental status.
06.08.2019
Hello Havirov / CZ
All good things are 3! With the start in Havirov / CZ a few days ago already three cities of our neighbour belong to the nextbike family. Best of all: in Havirov, thanks to the support of the city, the first 15 minutes per rental are free for everyone. For more information click here: nextbikeczech.com/havirov.
29.07.2019
7 new stations
In recent months, we have received a number of proposals for new wupsiRad stations. On this basis we have now opened seven new stations in Leverkusen. Some districts will be integrated into the wupsiRad service area for the first time. These are the new stations: 5654 Bergisch Neukirchen-Stadthalle 5649 Parkstraße in Hitdorf 5648 Ringstraße in Hitdorf 5651 Stephanusstraße in Bürrig 5652 Baumberger Straße in Rheindorf 5653 Rhein-Wupper-Platz in Opladen 5650 Feldstraße in Quettingen Th...
07.05.2019
nextbike at a monthly rate
Did you know?For only 10 € per month the first 30 minutes per rental are included in all German cities (except Bremen, Nuremberg and Usedom). Book the monthly rate in the app and start cycling for less. The rate can be cancelled montly and will otherwise be extended automatically. More information under nextbike.de/prices or on the respective pricing website of the cities.
03.05.2019
Nextbike offers e-CARGObikes for the first time
In Norderstedt, Nextbike customers can look forward to electrical support while riding. From now on 15 e-cargobikes are available under the name "e-TINK". The electric cargobikes supplement the already existing offer of normal Nextbikes as well as cargobikes. The engine supports up to a maximum speed of 25 kilometers per hour. With the cargobikes for example two children up to an age of seven years or purchases can be transported. The best for you: the first half hour ride per day is free. The...
18.04.2019
NEW: the Monthly Rate Germany
Spring has just arrived and we've got something new for you: the monthly rate for all German cities*. For 10€ a month you get the first 30 minutes of each rental for free. Get more information on nextbike.de/prices. How can you book this tariff? Open your nextbike app and click on 'Account settings', open 'Subscriptions' and choose 'Monatstarif Deutschland' and click on 'book tariff'. *not valid in Bremen, Nuremberg and Usedom.
13.03.2019
Rent our bikes easily using Samsung Bixby
Samsung users in Germany can now rent our bikes via the voice-powered digital assistant Bixby. Simply say ‚Where can I find a bike nearby?‘ or ‚I want to return my bike.‘ and Bixby takes over.
07.03.2019
Launch in Prostějov / CZ
A few days back we launched a new bike sharing system in the Czech city Prostějov which is also the start in our 26. country that you can rent nextbikes in. Find all local information on nextbikeczech.com/prostejov.Prostějov won't be the only Czech city as more are already on one's blocks.
01.02.2019
One production site is not enough!
It's only february but our order books are full already. To meet the high demand we commissioned the Sachsenring Bike Manufacture with mounting a part of our bikes parallel to our own production site.We are looking forward to the cooperation and also to provide or customers bike sharing in new cities.